Lucky Hills Casino Support and Contacts for Australian Players
At LuckyHills Casino, customer support is always a priority. Whether you have a question about payments, account verification, bonuses, or technical issues, the support team is ready to assist every Australian player promptly and professionally. You can reach out through several convenient channels — by phone, email, feedback form, or live chat — depending on your preference and the urgency of your inquiry.
How to Contact LuckyHills Casino Support
Feedback Form on the Website
LuckyHills Casino also provides a built-in feedback form for users who prefer to contact support directly from the website.
To use it:
- Visit the LuckyHills Casino website.
- Scroll to the footer section and click “Contact Us.”
- Fill in your name, email address, and message.
- Press “Submit” to send your inquiry.
This method is ideal for quick messages, general feedback, or bonus-related questions. It ensures your message reaches the right department automatically.
Live Chat Support
For immediate help, Live Chat is the most convenient and efficient option. The chat window is available directly on the LuckyHills Casino website — look for the chat icon in the lower-right corner of your screen.
Live Chat Availability: 24 hours a day, 7 days a week.
The Live Chat team assists with account setup, password recovery, payment status updates, and general gameplay inquiries. Support agents respond within a few minutes, making this the preferred option for urgent matters.
Contact by Phone
If you prefer speaking directly to a support representative, you can contact LuckyHills Casino through the official Australian phone number.
Phone: +61 1300 626 697
The phone line is available during standard business hours (Monday to Friday, 9:00 AM – 8:00 PM AEST). For time-sensitive issues such as payment verification, account access, or withdrawal queries, a phone call is the fastest way to get direct assistance.
Contact by Email
For detailed inquiries that require documentation or screenshots, email is the most suitable option.
Email: [email protected]
When sending an email, include your registered username, a brief description of the issue, and any relevant attachments (for example, transaction confirmations or identity documents). The support team typically replies within 24 hours.
Contact Details
Office Address: 84 Botany Rd, Alexandria NSW 2015, Australia
Phone Number: +61 1300 626 697
Email Address: [email protected]
Live Chat: Available 24/7 on the LuckyHills Casino website
Feedback Form: Accessible via the “Contact Us” section on the site.
The LuckyHills Casino support team is trained to handle a wide range of player requests, including:
- Account registration or verification problems
- Forgotten password or login recovery
- Deposit or withdrawal delays
- Bonus activation or promo code issues
- Game performance errors or technical difficulties
- Responsible gaming and self-exclusion assistance
Each support agent is knowledgeable about LuckyHills Casino policies, ensuring you receive clear and accurate answers.